Camping Santa Margherita Rules
Entering the Campsite is an indication of the full knowledge and acceptance of these rules and regulations, in addition to any other provisions that the Management may issue at any time during your stay. At the time of booking or at check-in, a copy of these regulations will be given to the guest staying at the campsite (henceforth the Guest or the Client), who thereby agrees to comply with them. The Client acknowledges that the Campeggio Comunale Santa Margherita (Santa Margherita Municipal Campsite) is a branch of the Don Moschetta Special Agency, a public instrumental body of the Municipality of Caorle, and is aware that all Clients and employees are subject to the public regulations established by the laws in force (including those relevant to conduct). The Client also acknowledges that the Santa Margherita Municipal Campsite is in an area protected by environmental regulations and agrees to respect them.
Upon arrival, the guest must physically go to the reception office, bringing a valid identification document (ID) for themselves and each member of their group, for the purposes of registration as required by law. The Guest must check the accuracy of the registered information and notify the management of any discrepancies. The Guest must also provide prior notification of changes, such as changes of the camping pitch, or the arrival and departure of people. Registered guests will be given an identification bracelet, which must be worn for the duration of their stay. The campsite's security staff reserves the right to refuse entry to the campsite to anyone without a wristband and ID. Guests will be given a verification slip which must be shown whenever requested by the staff. Parking passes must also be visibly displayed in or on the relevant vehicle. Anyone entering the campsite without a reservation, even if only going to the restaurant, must be identified and must also leave their ID at the office. Anyone who stays on the campsite premises for more than one hour will be subject to payment of the daily rate.
Only one caravan or camper van may be hooked up on each Caorlina or Bragozzo pitch, in addition to one car. The pitching of a small accessory tent (dome-style tent) is also permitted. For the Gondola pitches, one or more tents may be set up at the Management's discretion.
When booking (whether online, or by fax, telephone, or e-mail), a deposit of 30% of the pitch fee is required, with a minimum deposit of €100.00. The remaining 70% of the fee must be paid within 24 hours from the day of arrival at the campsite, formalised by checking in. Payments for stays at the campsite which are not pre-booked must be completed within 24 hours from the day of check in. Any additional costs related to extra services requested after check in can be settled upon departure, but services will not be granted if the reservation has not been paid for first as stated above. Delays in arrival must be reported to the Management in good time and, without exception, both delayed arrivals and early departures shall entail full payment of the entire period booked. If guests fail to notify the structure of delays of over 24 hours, the reservation will be cancelled and the deposit will not be returned. Any sanctions or penalties imposed for non-compliance with these regulations must also be paid at the time of departure. Parking passes and any other equipment belonging to the campsite must be returned upon departure. Any delays in payment or non-payment shall result in the Client being subsequently banned from future overnight stays and from making a reservation at the structure.
Days of stay are counted by nights spent at the structure, and departures must take place by 11.00 a.m. After this time, an additional day will be counted.
All persons wishing to visit Guests staying at the campsite, even if they are family members or friends, must leave their ID at the entrance and pay the entrance fee found on the price list if their stay exceeds 60 minutes. The ID will be returned when leaving the premises.
A maximum of two pets are allowed per pitch and in the dedicated accommodation units. Each pet must be kept on a leash and must have a microchip, and a veterinary/vaccination booklet. Pets must be kept on a leash at all times (maximum length of 1.5 m) and must never be left unattended, whether on the camping pitch or in the accommodation units. An appropriately sized muzzle, to be used as needed or at the request of the competent authorities, must always be on hand. Pets are not allowed in the communal toilets or inside the supermarket. All pet owners must ensure strict compliance with health and hygiene regulations, accompanying their pets outside the campsite for their physiological needs and collecting their droppings with the bags provided in the relevant dispensers. Owners are responsible for any damage their pet may cause to third parties or to the campsite facilities. Any cases of mistreatment and abuse will be reported to the competent authorities. Management reserves the right to evict guests who fail to comply with these provisions and those whose pets are particularly noisy or dangerous. For access to the dog area or beach, please refer to the relevant municipal regulations.
Unauthorised access to and presence within the campsite shall be punished in accordance with the law. In the event of repeated violations of these regulations, the Management reserves the right to impose a penalty of €5.00 per violation; all penalties must be paid at the time of departure. Conduct that does not comply with these Regulations and which is contrary to the norms of civil behaviour may constitute grounds for expulsion from the campsite, without prejudice to any possible civil and/or criminal legal action being taken. Failure to comply with these Regulations, entirely or in part, will be the subject of an admonishment issued by the relevant personnel.
Noises, conduct, games and any other activities that disturb other Guests and the peace and quiet of the campsite are prohibited. From 1 p.m. to 3 p.m. and from 11 p.m. to 7 a.m., washing dishes is forbidden as is the passage of motor vehicles. During those same hours, peace and quiet must be strictly observed: those returning after 11 p.m. may not enter the campsite with their vehicles. During the summer, the hours of rest established by the municipal regulations in force must also be observed. Adults are responsible for the conduct of minors who disturb the peace, safety and hygiene of other Guests. Minors are only accepted if accompanied by an adult or if they are in possession of a statement of responsibility. For the reasons relating to security, public order and traffic, the Management reserves the right, at any time, to suspend the quiet-hours vehicle ban by authorising the entry and exit of vehicles even from 1 p.m. to 3 p.m.
Within the campsite, it is forbidden to: dig and tamper with the ground, light fires in the open, damage vegetation, wash cars or other vehicles, build fences, INSTALL HAMMOCKS or anchor any other items to plants, install ropes at a height which would constitute a hazard for others and install fixed equipment or anything else that could constitute a potential hazard or create an obstacle to free passage (Regional Law no. 56 of 16 December 1999 and the Municipal Zoning Plan), and/or install tarpaulins and various covers, whether tied to plants or affixed to the ground (Regional Law no. 56/99 and the Municipal Zoning Plan). Only gas grills may be used.
The Management shall not be liable for damage that is not its direct responsibility, including but not limited to natural disasters, unforeseeable events, fire, theft, falling pine cones, etc. The Campsite Administration shall not be liable for lost, damaged or stolen items, or for accidents or injuries caused by the Guest's actions or fault. The Management is not liable for any damage caused by failure to comply with these regulations.
Items found at the campsite must be given to the management for processing, which will issue a receipt.
For complaints or additional information, Guests should rely exclusively on the Management.
It is forbidden to leave electrical equipment running in your absence. Do not charge more than one electrical appliance in each socket. The use of multiple plugs/sockets is prohibited. For the connection to the electrical socket on the pitch hookup, it is mandatory that the entire electrical system, cable and plug are CEE-compliant. Each pitch is only entitled to one power hookup.
Carrying out business, professional, or artisanal activities which have not been authorised by the Management is strictly forbidden within the Campsite. Without exception, conducting business activities must be fully compliant with these Regulations as well as with the other regulations governing the Don Moschetta Special Agency.
Guests are requested not to use the toilets while they are being cleaned. The personnel in charge will mark the areas which are temporarily off limits. Toilets should be left in the condition in which one would like to find them.
From 1 January to 15 May, and from 15 September to 31 December, the minimum stay for reservations is 2 (two) nights; from 15 May to 15 September, the minimum stay for reservations is 7 (seven) nights. The Management reserves the right to allocate pitches and mobile homes at its discretion. On arrival, pitches are available after 3 p.m., mobile homes after 4 p.m. On the day of departure, pitches must be vacated by 11 a.m., mobile homes by 10 a.m.
Reservations can only be considered definitively confirmed after the structure has received the deposit (in the amount determined by the management) by bank transfer. The management must be notified in good time of any late arrivals. As with early departures, late arrivals shall result in the payment of the entire booked period. If the Client fails to notify arrivals which are delayed by more than 24 hours, the booking will be cancelled. For Clients who cancel their stay, a voucher equal to the deposit paid will be issued, which can be used within one year. However, no reimbursements shall be provided to those who cancel with 15 days or less until the start of their stay, or in the event of no-shows. The reserved pitch cannot be changed.
GENERAL CONDITIONS FOR BOOKINGS AND CANCELLATIONS
From 1 January to 15 May, and from 15 September to 31 December, the minimum stay for reservations is 2 (two) nights. From 15 May to 15 September, the minimum stay for reservations is 7 (seven) nights, with arrivals and departures taking place on Saturdays. For stays from 15 May to 15 September, no refunds will be issued for bookings which are cancelled with 30 days or less until the first day of the stay. No refunds will be issued for no-shows. In the event of cancellation by the aforementioned deadline, the deposit will be refunded minus a €25.00 penalty.
For stays from 16 September to 14 May, no refunds will be issued for bookings which are cancelled with 5 days or less until the first day of the stay. No refunds will be issued for no-shows. In the event of cancellation by the deadline, the deposit will be refunded minus a €25.00 penalty. A deposit of 30% of the full amount, with a minimum of €100.00, is required at the time of booking. The remaining 70% of the fee must be paid within 24 hours from the day of arrival at the campsite, formalised by checking in. Payments for un-booked stays at the campsite must be completed within 24 hours from the day of check in.
Any additional costs related to extra services requested after check in can be settled upon departure, but services will not be granted if the reservation has not been paid for first as stated above. Delays in arrival must be reported to the Management in good time and, without exception, both delayed arrivals and early departures shall entail payment of the entire period booked. If guests fail to notify the structure of delays of over 24 hours, the reservation will be cancelled and the deposit will not be returned.